Support

Need help with Puzzaic?

Here are the fastest ways to solve common issues or contact Simple Daily Apps.

Using your own photos

Make sure Puzzaic has permission to access your selected photos. You can change photo permissions in your device settings.

Opening shared puzzles

Open the original shared link or use the app's Received a puzzle? option to select a .puzzaic package from Files or your message attachment.

Kids Mode and Parent PIN

Kids Mode is designed for selected pictures and simplified play. Parent PIN settings are managed inside the app settings.

Adventure and albums

Adventure works best with photo albums that have several clear images. If an album has too few images, use starter images or add more pictures.

Printing puzzles

Use print setup to choose page size, layout, grid, cut guides, and solution pages before exporting or printing.